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Free cancellation Program

(valid for all bookings confirmed within 31 December 2020 also for stays until 31 December 2021)

Rentals in Italy S.r.l. offers its customers the possibility of having a free cancellation up to 5 days from the arrival date, for the majority of the properties managed, respecting the following conditions:

In order for the Free Cancellation to be activated, the deposit must have been paid and the balance must have been settled by the due date as specified in the booking.

The total refund, for reservations cancelled from 59 days to 5 days before the check-in date,will be made within 10 days after the scheduled departure date as per the original booking.

The Free cancellation program is applicable provided that the following conditions are respected:

  • 1) The property must be part of the "Free Cancellation" program, which is specified and highlighted in the announcement under the "Important information" section.
  • 2) The payment procedures described in point 2 and the relative deadlines must be respected
  • 3) The required deposit must have been paid and the balance must have been settled by the due date as indicated in the booking confirmation
  • 4) The full refund for reservations cancelled from 59 days to 5 days before the check-in date, cannot be paid to the customer at the time of notification of his cancellation, but within 10 days from the scheduled departure date as per original booking.

The Free Cancellation is NOT applicable in the following cases:

  • 1) War, terrorism, nuclear or radioactive disasters
  • 2) The value of the booking is higher than 20.000 €
  • 3) The duration of the stay exceeds 90 days
  • 4) The client has received a voucher or moved the dates of the bookings made before 1st August 2020

Cancellations must be communicated via e-mail and will be countersigned by us and returned to the customer to confirm receipt of the cancellation.