Free cancellation Program

Rentals in Italy S.r.l. offers its customers the possibility of having a free cancellation up to 7 days from the arrival date, for the majority of the properties managed, respecting the following conditions:

The property must be part of the “Free Cancellation” program, which is specified and highlighted in the published announcement of the property itself and on the booking confirmation.

The payment procedures listed at point 2 of our "Terms and Conditions" must be respected.
In order for the Free Cancellation to be activated, the deposit must have been paid and the balance must have been settled by the due date as specified in the booking.

The reservation is fully refunded only if the cancellation notification is made between the 59th day and 7 days before the arrival date and if the payment procedures with the related deadlines have been respected.

The refund will be made within 15 days after the scheduled checkout date.

Free cancellation is not applicable in case of: war, terrorism, nuclear or radioactive disasters.

Cancellations must be notified by e-mail and will be countersigned by us and sent back to the user to confirm that we are aware of the cancellation.

The Free cancellation program is applicable for all stays starting from 1st August 2020 and whose duration does not exceed 90 days.